Every answer below quotes something published and says where to check it. Where we have nothing to cite we say so and a person answers instead — there is no third kind of answer here, and nothing on this page is a prediction about what an auditor or the Commission will decide.
Answered, with the source
Under each answer is the document it rests on, where that document is published, and the exact copy the words were read from with its fingerprint. If a source moves or its copy changes, the answer above it comes off this page rather than staying up — you are reading only what still checks out.
If I use this, is my client going to get through their audit?
No, and nothing here will ever tell you otherwise. This tool holds a client's records, organises them against the published standards, shows what has nothing attached, and produces a document listing what is outstanding. It does not reach a conclusion about the client and it does not anticipate one.
The published terms say it in the words we are bound by:
AuditFit never determines, states or implies that any provider will pass an audit, is compliant, or meets any requirement. Every determination is made by an approved quality auditor and the NDIS Quality and Safeguards Commission.
Check it yourself:
- AuditFit terms of service
- served on this site at /terms
- the copy these words were read from:
docs/ventures/auditfit/auditfit-legal-pages-pack-v1.md (sha256 33fd184cab2f2d5260ca070f9a94c3bcc936b33d2161d2c0e5180548bc186139)
You show a document as attached to a requirement. Does that mean it is any good?
No. Attached means a document was placed there and nothing more. The tool has not judged whether it is current, whether it is complete, or whether it answers the requirement. That reading is yours, and the determination is the approved quality auditor's.
The published terms say exactly this, and they are the terms we are bound by:
Where AuditFit shows a document as attached to a requirement, that records only that a document was placed there. It does not verify the document is current, complete, or satisfies the requirement.
Check it yourself:
- AuditFit terms of service
- served on this site at /terms
- the copy these words were read from:
docs/ventures/auditfit/auditfit-legal-pages-pack-v1.md (sha256 33fd184cab2f2d5260ca070f9a94c3bcc936b33d2161d2c0e5180548bc186139)
If I bring my provider clients into your tool, are you going to sell to them behind my back?
No. The commitment is written down, and the part of it that can be enforced in code is enforced in code rather than promised: a provider you bring here is marked as yours and is excluded from every outreach list, and a build-failing check stops one entering a sendable pool.
The commitment, in the words it was made in:
Your clients are yours. We will not approach the providers you bring here, we will not use your client list to market to anyone, and nothing we send to your clients goes around you — because we send them nothing.
Check it yourself:
- the ownership commitment
- the copy these words were read from:
docs/ventures/auditfit/product-definition-amendment-s217.md (sha256 df49b8229294c90cdee6d1e3952bf3d67fe421cd64b62fc526d8ffec3f6d31f7)
Where do my clients' documents actually live, and who can read them?
On servers in Australia, encrypted, with each customer's material separated from every other customer's and encrypted under a key derived for that customer alone. The separation is enforced in the code and checked by the build rather than being a matter of policy.
The published privacy policy states the position:
On servers located in Australia. Encrypted at rest, per-customer key derivation, per-customer directory separation enforced and tested. Transport encrypted. Access to production systems is limited to what operating the service requires.
Check it yourself:
- AuditFit privacy policy
- served on this site at /privacy
- the copy these words were read from:
docs/ventures/auditfit/auditfit-legal-pages-pack-v1.md (sha256 33fd184cab2f2d5260ca070f9a94c3bcc936b33d2161d2c0e5180548bc186139)
How hard is it to get my material back out and stop using you?
Everything you put in comes back out, in full and readable, whenever you ask. Deleting a client or the whole account removes the stored content and the removal is checked against the disk rather than reported as done.
One thing the terms say plainly rather than glossing: an encrypted copy of the store is kept away from the server so a hardware failure does not take your material with it, and something you deleted stays in that copy until the copy is next replaced. The copy is taken by the person operating the service, not on a timetable, and there is no promised expiry window yet because there is no such window to promise.
The published terms:
You can export all of your data, in full and decrypted, at any time. You can delete a client or your whole account; deletion removes the stored content from our systems, verified against the disk.
Check it yourself:
- AuditFit terms of service
- served on this site at /terms
- the copy these words were read from:
docs/ventures/auditfit/auditfit-legal-pages-pack-v1.md (sha256 33fd184cab2f2d5260ca070f9a94c3bcc936b33d2161d2c0e5180548bc186139)
Has a real compliance professional checked your list of requirements, or did software write it?
Not yet. The list of requirements is transcribed from the committed primary source documents and is waiting on its independent professional review. Nothing in it is final until that review is done.
There is no blanket disclaimer over the whole list, because a blanket disclaimer treats a requirement quoted from a machine-fetched government instrument and one resting on practice guidance as the same thing. Each requirement states its own footing instead — the instrument by name, the address it was fetched from, the date it was last verified, and whether it rests on a pinned instrument or on practice guidance — so what you are told to be careful about is the line you are reading.
The list carries the statement itself, in its own words:
This register is a draft transcribed from the committed primary source documents and awaits its independent professional review — nothing in it is final.
Check it yourself:
- the list of requirements this tool reads against
- the copy these words were read from:
ventures/auditfit/requirement-register.json (sha256 fb8a0b3748d0a193496d054b6f94ea3307d58fc6c46c15554b4f04f0f56ba409)
Does this thing email my clients without me seeing it first?
It cannot send anything at all. There is no mail path in it. It writes the message, addressed and worded, and hands it to you; you press send and it leaves from your own address, under your own name.
The written position:
They press send. It leaves from their address.
Check it yourself:
- what the product does and does not do on your behalf
- the copy these words were read from:
docs/ventures/auditfit/product-definition-amendment-s217.md (sha256 df49b8229294c90cdee6d1e3952bf3d67fe421cd64b62fc526d8ffec3f6d31f7)
Asked often, and we do not answer them here
We cannot answer this from anything we can cite, so we do not answer it here. It goes to a person, who reads it and replies from their own mail. Nothing is sent to you by this tool — it cannot send anything.
Everyone keeps saying registration is becoming mandatory. Is that real, and does it touch me?
We cannot answer this from anything we can cite, so we do not answer it here. It goes to a person, who reads it and replies from their own mail. Nothing is sent to you by this tool — it cannot send anything.
What happens to a provider who has not applied by 1 October 2026?
We cannot answer this from anything we can cite, so we do not answer it here. It goes to a person, who reads it and replies from their own mail. Nothing is sent to you by this tool — it cannot send anything.
What do the standards actually say about staff training? Everyone quotes it differently.
We cannot answer this from anything we can cite, so we do not answer it here. It goes to a person, who reads it and replies from their own mail. Nothing is sent to you by this tool — it cannot send anything.
How long does the Commission actually take to approve a registration?
The instruments we pin set the dates on which requirements take effect. They do not say how long the Commission takes to decide an application, and we have nothing pinned that does. We are not going to estimate it: an invented timeframe is the kind of number a person plans a business around.
We cannot answer this from anything we can cite, so we do not answer it here. It goes to a person, who reads it and replies from their own mail. Nothing is sent to you by this tool — it cannot send anything.
Who actually runs this? There is no photo, no team page, and no phone number.
There is no published statement of who operates this business that we can quote yet, so we are not going to write one here. Ask and a person answers you directly.
We cannot answer this from anything we can cite, so we do not answer it here. It goes to a person, who reads it and replies from their own mail. Nothing is sent to you by this tool — it cannot send anything.
What happens to my clients' documents if you go out of business?
The published terms say you can export everything at any time and that we will not remove your access to your data, but they do not say what happens to stored material if the business itself stops. We are not going to improvise an answer to that on a support page.
We cannot answer this from anything we can cite, so we do not answer it here. It goes to a person, who reads it and replies from their own mail. Nothing is sent to you by this tool — it cannot send anything.
Do you carry professional indemnity insurance, and what does it cover?
We have nothing published about insurance that we can quote. Ask and a person answers you directly.
We cannot answer this from anything we can cite, so we do not answer it here. It goes to a person, who reads it and replies from their own mail. Nothing is sent to you by this tool — it cannot send anything.
If I ask something here, when do I get an answer? Is there a phone number?
There is no published response time we can quote, so we are not going to state one. What we can tell you is what happens: your question is written down, a person reads it, and they reply from their own mail. There is no phone line.
We cannot answer this from anything we can cite, so we do not answer it here. It goes to a person, who reads it and replies from their own mail. Nothing is sent to you by this tool — it cannot send anything.
Who exactly needs a worker screening check?
Nothing in the instruments we pin answers this directly. Worker screening is run under separate arrangements that this tool does not hold a pinned copy of, so we have nothing to quote and we will not assemble a confident answer from somewhere else.
We cannot answer this from anything we can cite, so we do not answer it here. It goes to a person, who reads it and replies from their own mail. Nothing is sent to you by this tool — it cannot send anything.
How do I get my provider number?
This is a question about the Commission's own process rather than about what the standards require, and nothing we pin answers it. The Commission is the authority on its own process.
We cannot answer this from anything we can cite, so we do not answer it here. It goes to a person, who reads it and replies from their own mail. Nothing is sent to you by this tool — it cannot send anything.
Can I subcontract delivery and still be the registered provider?
Nothing in the instruments we pin answers this directly. It is exactly the kind of question where a plausible answer with nothing behind it would be worse than no answer.
We cannot answer this from anything we can cite, so we do not answer it here. It goes to a person, who reads it and replies from their own mail. Nothing is sent to you by this tool — it cannot send anything.
Ask us something
Type the question in your own words. There is no form to get through and no account to make, and a question that turns out to be about something we do not do is still a question worth asking us.
Every question typed here is kept, with the page it was asked from and the date. We do not record who you are. If you want an answer back, leave an email address — that is the only thing on this page that could identify you, and it is yours to withhold.
Nothing is sent from this tool. It cannot send anything. What you type is written down, encrypted, and read by a person here, and that person replies from their own mail.
Ask us at any time and your question and address are deleted, in full.
Or don't — nothing on this page is behind the box.