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Answers and guides · Asked in the sector

Registered versus unregistered providers: What’s the difference?

Checked against the published guidance on

The short answer.

Registration is a status the Commission grants after an audit, and it decides which supports a provider may deliver and to whom. The Commission's guidance sets out both halves: what a registered provider has been through, and what an unregistered provider may and may not do.

The practical difference for a provider deciding whether to register is the second half — an unregistered provider is closed out of a named list of supports, and out of every participant whose funding is agency-managed.

This answer is drawn from the regulator's own published guidance rather than from the text of an instrument. The guidance's words are quoted below, from a copy of the page fetched on the date shown; if that page changes, this answer comes off rather than staying up.

The guidance's own words

A registered NDIS provider has: applied for registration with the NDIS Commission been audited against the relevant NDIS Practice Standards and assessed as meeting them undergone a suitability assessment by the NDIS Commission (of both the provider and its key personnel), and been issued a certificate of registration.

Unregistered providers can deliver supports and services to participants, except for those listed above. Only participants who self-manage or plan-manage their NDIS funding can choose to get supports and services from unregistered providers.

Check it yourself

Under each answer is the document it rests on and where that document is published. If a source moves or its copy changes, the answer above it comes off this page rather than staying up — you are reading only what still checks out.